Focal point

Posted: May 03, 2019

We are seeking enthusiastic and committed volunteers who will be at the heart of our efforts to assist families in resettling in Cambridge. Our aim is to appoint a Focal Point (FP) to each family settling in Cambridgeshire to ensure that we are aware of the individual needs of the families. We expect a minimum commitment of 6 months.

The role involves:

  • Supporting family members with developing their English language skills;
  • Liaising with CRRC’s Adult English Language Programme coordinator and the Children’s Tuition coordinator to ensure the family members receive appropriate support;
  • Liaising with the children’s schools to support educational needs and progress;
  • Informing the Board of Trustees of the family’s wishes to be involved in community-based activities which CRRC can sponsor;
  • Liaising with the Donations team to ensure the family has the goods that they need;
  • Support the family with health-related aspects, transport, troubleshooting, etc.;
  • Other support as needed.

You will not be expected to meet all the needs yourself but rather to facilitate provision where required.

Skills required:

  • Excellent communication and organizational skills;
  • Ability to work as part of a team and to delegate tasks;
  • Knowledge of Arabic would be beneficial but is not required as we will provide interpreters;
  • Flexibility.

In return, you’ll get an opportunity to:

  • Meet a wonderful and passionate group of volunteers from the Cambridge area;
  • Make a real and significant difference to the lives of refugees.