Policies and procedures
CRRC has a number of policies and procedures. As volunteers, we all agree that we will abide by them. Since we work with vulnerable people, safeguarding is particularly important. If you have any concerns regarding safeguarding, please contact our safeguarding officer.
Here are the latest versions of CRRC policies.
Equality and Diversity Policy
We aim to be an organisation that values, recognises and responds to the diverse needs of members and those we serve. We adhere to the Equality Act 2010 and will not discriminate against any person or other organisation. Our policy applies to everyone the organisation serves, our volunteers and those who provides services for us. Please read the full policy here.
Data Protection Policy
We are committed to holding information safely and securely and using it only for the purpose for which it was given. We will keep any data we hold up to date and accurate, remove out of date data from our records and dispose of it securely. Please read the full policy here.
Safeguarding Policy
We define safeguarding as appropriate action to protect children and vulnerable adults from abuse, harm or neglect. All those volunteering for CRRC must read this policy before they have contact with those we are assisting and must adhere to the policy and procedures for reporting suspected or actual abuse. Please read our safeguarding adults policy here and our safeguarding children policy here.
Complaints Policy
CRRC welcomes feedback and takes complaints seriously. Should you need to make a complaint about any aspect of CRRC, we will follow this procedure.
Health and Safety Policy
We recognise that we have a duty of care to everyone at CRRC and are committed to providing a safe, secure, and welcoming environment for our staff, volunteers, trustees, and the refugees or asylum seekers we support. Please read the full policy here.
Whistleblowing Policy
This policy gives everyone connected to CRRC a clear way to report wrongdoing or inappropriate behaviour in a way that will be taken seriously and in confidence. You can read the full policy here.
Policies relating to employment
The following policies concern employment by CRRC:
Grievance, Bullying and Harassment Policy