Job Title: Administrative Assistant 

Location: Cambridgeshire.  Initially home-based, moving to a 50:50 home/office model when office premises are obtained.

Working pattern: 18.5 hours per week.  13.5 days’ (101 hours) holiday per year (27 days pro-rata).  Working hours negotiable. 3 months probationary period (+ further 6 weeks if there are issues)

Salary: £13,000 per annum.  Initial contract length:  2 years. 

Line management: initially Board of Trustees pending recruitment of Director of Operations.

To apply: Please email [email protected] for an application form.

Introduction

CRRC is at a transitional stage of its development, moving from a charity managed entirely by volunteers to one which employs a small team of paid staff. This is our first paid position. Having come through a period of rapid development in the last four years, we now need to consolidate our knowledge and improve our systems and processes. The Administrative Assistant will play a key role in updating our internal processes and data management, as well as undertaking volunteer support duties.

Main duties and responsibilities

Data management:

• Management of CRRC Google drive, Google calendar,  email, and access issues.  Perform monthly audit of groups. 
• Management of CRRC WordPress website and development of social media presence. 
• Liaise with Chair of Trustees to provide newsletter content and support with production of Annual Report.
• Upgrade organisational data management through the set-up, roll-out and use of new databases.   Encourage uptake and use of this by all.
• Maintain safeguarding records.
• Document all CRRC processes, maintaining and developing an organisation handbook.

Administration:

• Act as a first point of contact for the organisation.
• Support the Treasurer and Trustees as required.
• Provide administrative support to the area leads of all the Charity’s functions.
• Help with record keeping of safeguarding incidents – collating information and ensuring secure storage.

Volunteer management:

• Manage the Volunteer list – ensuring new volunteers are added and inactive volunteers removed.
• Support the onboarding of new volunteers, particularly reference checking and DBS checks
• Facilitate the organisation of training sessions, track volunteer attendance and update records.
• Share key information and resources with volunteers, including between area teams.
• Overhaul and develop the Volunteer Handbook.

Why work with us?

• Be part of a passionate and values-driven team making very tangible differences for refugees and asylum seekers.
• Help establish new tools and processes at a pivotal time in CRRC’s development.
• Receive support for professional development and training.
• Enjoy a flexible working environment.

Person specification: Key skills and experiences 

Essential	Desirable
Knowledge
Knowledge of and commitment to CRRC’s mission to welcome and support refugees and asylum-seekers, fostering positive public opinion and promoting local volunteering.
Excellent IT skills, including detailed knowledge of Microsoft 365, Google Drive, Zoom, and experience with a range of databases.
Diary management & knowledge of office procedures.
Strong working knowledge of GDPR
Knowledge of WordPress website administration and use of a range of social media
Skills
Ability to communicate effectively and sympathetically with a wide variety of people including service users, staff, trustees, volunteers and supporters.
Excellent written and communication skills in English, including fast and accurate keyboard skills and strong attention to detail.
Ability to work collaboratively in a team.
Ability to work independently with minimum supervision, managing time, taking initiative and completing tasks effectively under pressure.
Ability to deal effectively with multiple tasks and a range of varying priorities.
	Full, current driving licence and access to a car.
Experience
Previous  experience in an administrative role, including meeting preparation and minute taking.
Experience of working flexibly and balancing competing priorities.
Experience of the application of GDPR
	Experience within the UK voluntary sector, in a staff or volunteer role.
	Experience of safeguarding adults and children.
Personal Qualities
An adaptable and flexible approach to working.
Willingness to work flexible hours to include some evenings.
Ability to work primarily from home in the first instance, and in central Cambridge.
Discretion and respect for confidentiality.
A ‘can-do’ attitude.